TERMS AND CONDITIONS
The term ‘Gadget GoGo or ‘repairs.gadgetgogo.co.uk’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the company repairs.gadgetgogo.co.uk whose registered office is 27 Asplins Lane, Offord Cluny, St. Neots, Cambridgeshire, PE19 5RS. The term ‘you’ refers to the user or viewer of our terms.
1.1 We shall make full effort to repair your device subject to the availability of the required parts and/or the terms and conditions of any guarantee or warranty. This shall be performed with delicate care and skill.
1.2 During the reparations we will make use of high-quality compatible parts for each repair that we complete.
1.3 We shall need the passcode of your device so that our team can test it before and after our service. If you decide to not state your information, we can continue with the repair service, however, we will not be able to perform a functionality test on the device until you have returned to the store. This can delay the timeframe of the service should any adjustments be required.
1.4 Any timeframe for the completion of the service is an estimate and does not form any obligation under the terms of this Agreement. We aim to return your device as soon as possible, however, certain repairs may require 3 or more working days to complete.
1.5 We shall inform you of when your device has been repaired and is on its way back to you via tracked postage. If you are using the walk-in service you shall receive a notification when your device is ready for collection.
1.6 Should we be unable to complete the required service, or the service will require further costs, you will be notified immediately via telephone and/or email. Should we find no fault in your device, you have the option not to accept our revised estimate. We will then return the device to you unrepaired and reserve the right to charge an inspection fee in accordance with the standard charges we use.
1.7 The total cost of repair will be calculated in accordance with our standard charges as published from certain dates.
1.8 We are entitled to keep your device until all charges payable have been paid. We may also charge an additional fee for storage of your device.
1.9 Using our services may void your manufacturer’s warranty. Should you want to avoid this, we suggest taking the device directly to the manufacturer. This may not cover any accidental damage.
1.10 Gadget GoGo may install warranty seals after the repair has been completed. Any tampering of the seals will void the Gadget GoGo warranty.
1.11 The Warranty we supply will be linked to a particular device and can be identified by a unique IMEI or serial number, as well as to the specific customer identified by records on our system. This will cover the Customer for any re-occurrence of the original damage and for the parts replaced or repaired. Should any additional faults occur, they will not be covered by this Warranty. Furthermore, the warranty does not cover accidental damage, nor will it cover if the device was to change ownership
1.12 We do not accept responsibility for any progression in damage in which your device has been repaired elsewhere prior to the repair at Gadget GoGo. This applies to any issues found on your device that were not evident upon initial inspection. Should any issues become apparent during the inspection you will be contacted directly via telephone and/or email.
1.13 We do not accept responsibility for any progression in damage for a device damaged by liquid. Opening the device has the potential to create further damage which may be serious and in some circumstances irreparable.
1.14 Following repair, any waterproofing or resistance cannot be guaranteed.
2.1 Our entire liability in respect of any particular cause of action arising as a result of or in connection with this Agreement (including a breach of contract, negligence, statute, or at all) shall be limited to the extent that the cause of action related to our supply of service, at our option to complete any of the following. (a) supply our Services again; (b) payment for the cost of having the Services again; or (c) repayment of any amount that has been paid for the Services.
2.2 Should your device be damaged beyond economical repair as a direct result of a service or undertaken by Gadget GoGo, you will be entitled to a fully functioning refurbished device of equal value to the original, based on the model we received and condition that it was received in. In order to receive a replacement, full payment is required for the repair of the device and the relevant device must be provided to us.
2.3 Any data or information that you may have on the device shall remain your responsibility. We accept no liability for the loss or corruption of this data however caused, thus we suggest that you backup your device onto an external drive prior to using our services. It is your responsibility to back up any such data.
2.4 Nothing in this clause 2 shall apply and limit our liability for: (a) the death of personal injury from our negligence; (b) breach any terms implied by statute; (c) any claim arising from the Consumer Protection Act 1987; or (d) fraudulent misrepresentation.
2.5 In no circumstances shall we be liable for any indirect, special or consequential loss arising out of or in connection with this Agreement, including any loss of revenue, profits, business, anticipated savings or any other indirect loss.
3.1 We shall not be liable for any delay in our failure of performance of our obligations under this Agreement arising for any reason beyond our control.
3.2 Should your device develop an additional fault unrelated to the repair we have completed, the repair warranty contained in this paragraph will no longer apply. This warranty includes solely the repaired and or replaced part(s) only and does not include liquid or further damage. Should your device be repaired by a 3rd party following our service, this warranty will become void.
3.3 This Agreement shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.
3.4 Gadget GoGo reserves the right to outsource the order, or parts of the order, or to have execution carried out by third parties not employed by Gadget GoGo.